Case Studies

Structured investigations of technology and AI decisions — the problem, the options considered, the architecture, the trade-offs and the recommendation.

Case Study

Designing an Enterprise GenAI Assistant with RAG and Human-in-the-Loop Governance

Identity-aware retrieval, an honest comparison against plain search, and where autonomy should stop

A hypothetical architecture study for an internal GenAI assistant over Microsoft 365 content: why retrieval-augmented generation usually beats fine-tuning, where classic search is still the better answer, and why agentic autonomy is the point at which risk stops being linear.

-40%Time to a cited answer · Projected

GenAILLMRAGCopilotAzure AI+5

AI ArchitectureHypothetical21 min read20 Aug 2026